Contact

Use this page to reach the SOL to NGN editorial team. We respond to all enquiries within 2 business days.

What We Can Help With

  • Factual corrections: If you have identified an error in our rate data, platform information, or regulatory content, please provide the specific claim and the correct information with a source link.
  • Content update requests: If platform fees, settlement times, or withdrawal methods have changed since we last updated our comparison tables, let us know with a reference.
  • Partnership enquiries: Exchange platforms or data providers interested in being featured in our comparisons can reach out via this form. Note that editorial placement is not available for purchase.
  • Technical issues: If the live rate converter is not loading or displaying incorrect data, please describe the issue and include your browser and device type.

What We Cannot Help With

We are an independent editorial site, not an exchange or brokerage. We cannot assist with:

  • Transaction disputes or fund recovery on any exchange
  • Account support for Binance, Paybis, SwapSpace, or any other platform
  • Financial or investment advice
  • Legal or tax advice

For exchange-specific support, contact the platform directly through their official support channels.

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Response time: 1–2 business days. We do not respond to spam, automated submissions, or link exchange requests.